1. Information we collect
Account information. When you create an account we collect your name, email address, phone number, username, date of birth, and, if you choose to add one, a profile photo.
Sign-in with Google or Apple. If you sign in with Google or Apple, we receive basic profile information (name, email) from that provider. We never receive your password for those accounts.
Contacts (optional). If you grant the contacts permission, we access your device contact list solely to help you find and invite friends. You can use Meros without granting this permission.
Location (optional). If you grant the location permission, we use your device precise location to show places near you. You can use Meros without granting this permission.
Content you create. Lists, saved places, likes, follows, and other content and interactions you create in the app.
Device and usage information. Device type, operating system, app version, language, and app interaction events (for example, which features are used), including crash and performance data.
Advertising information. If you use Meros on the free plan, the Google Mobile Ads SDK (Google AdMob) collects your device advertising identifier, your IP address (used for approximate location), and how you interact with ads, as described in section 4.
2. How we use your information
We use your information to provide and operate the service (accounts, lists, social features, and search); show places and recommendations relevant to you, including near your location when permitted; help you connect with friends when you choose to use contact invitations; send service notifications (for example, sign-in verification codes and activity updates); show ads to users on the free plan; maintain safety and security, prevent abuse, and enforce our terms; improve the service through aggregate usage analysis; and comply with legal obligations.
4. Advertising
Meros shows ads only to users on the free plan. Subscribers and users in an active trial do not see ads. Ads are served by Google AdMob, and we do not choose the individual ads you see.
By default, the ads you see are non-personalized: they are based on the content you are viewing and on your general location (derived from your IP address), not on a profile of your interests. To serve ads, measure them, and prevent fraud, Google collects your device advertising identifier, your IP address, and your interactions with ads, and processes this information under the Google Privacy Policy (policies.google.com/privacy). We do not share your name, email, phone number, lists, or other account information with advertisers.
If you are in the European Economic Area, the United Kingdom, or Switzerland, the app asks for your consent before any ad data is used, and you can accept, decline, or choose your options. You can change your choice at any time in the app under Profile → Settings → Legal → Ad privacy choices. You can also reset or limit your advertising identifier in your device settings.
5. Data retention and deletion
We keep your information while your account is active. You can deactivate or permanently delete your account and associated data at any time in the app under Profile → Settings, or by emailing support@merosai.com. Permanent deletion requests are honored within 30 days, except where retention is required by law.
6. Your rights
Depending on where you live (including under the GDPR and the Brazilian LGPD), you have the right to access the personal data we hold about you, correct inaccurate data, delete your data, receive a copy of your data in a portable format, restrict or object to certain processing, withdraw consent at any time (for example, revoking the contacts or location permission in your device settings, or changing your ad consent under Ad privacy choices), and lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at support@merosai.com.
7. Security
We protect your data with encryption in transit (HTTPS/TLS), encryption at rest, access controls, and industry-standard security practices. No method of transmission or storage is 100% secure, but we work to protect your information against unauthorized access, alteration, or destruction.
8. International transfers
Our servers are hosted on AWS in the United States. By using the service, you understand that your information may be transferred to and processed in countries other than your own, with safeguards consistent with this policy and applicable law.
9. Children
Meros is not directed to children. You must be at least 16 years old to use the service. We do not knowingly collect personal information from anyone under 16; if we learn that we have, we will delete it.
10. SMS and mobile information
We use your phone number to send one-time verification codes by SMS for account signup, login, password change, and account deletion. These messages are transactional and are sent only when you request a code in the app. Message frequency varies with your account activity, and message and data rates may apply. Reply STOP to opt out of SMS or HELP for help; if you opt out, you can verify by email instead.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date above. Material changes will be communicated through the app.
12. Contact us
Questions about this policy or your data? Contact us at support@merosai.com.